FAQ

Local moves in NYC typically cost $400 to $900 for a studio, $550 to $1,200 for a one-bedroom, $900 to $2,200 for a two-bedroom and $2,000 to $3,800 for a three-bedroom. Manhattan moves often run 15 to 25 percent higher, and weekends, month-end dates and summer cost more. Your price depends on volume, access, distance and packing, and ZeroMax gives you a free written quote.

ZeroMax hourly rates start from $99 an hour. For comparison, NYC movers typically charge $130 to $200 an hour for two movers and a truck and $180 to $280 for three movers, and most set a minimum of two or three hours. Your rate depends on crew size and the job, and it is confirmed in writing before your move.

Most NYC movers ask for a small deposit to hold the date and 48 to 72 hours notice to cancel; your written quote spells out ZeroMax's exact terms. Local moves usually carry a smaller deposit than long-distance moves. If your plans change, call us as early as possible and have your quote handy so we can review your options together.

Book two to four weeks ahead for most moves, and four to eight weeks ahead for weekends, the last days of the month or May to September. Long-distance moves also benefit from four to eight weeks of planning. If your move is sooner, call (929) 295-6262, since ZeroMax also takes last-minute and same-day moves when a crew is available.

A certificate of insurance, or COI, is proof of a mover's liability coverage that most NYC buildings require before move day, and ZeroMax provides one for your building. Ask your management office for its requirements, usually naming the building and management company as additional insured, and send them to us. Most buildings want the COI 24 to 48 hours ahead, and many co-ops ask for 48 to 72 hours.

Yes, ZeroMax offers full packing for the whole home and partial packing for the kitchen, fragile items or anything you choose, with all materials supplied. Across NYC, packing a one-bedroom typically runs $150 to $400 for a partial pack and $400 to $700 for a full pack. We also sell boxes from $4.00 each, white packing paper at $25.00 a pack and free tape.

Yes, ZeroMax takes same-day moves when a crew and truck are available, so call (929) 295-6262 as early as you can. While many NYC movers charge a rush fee for last-minute jobs, ZeroMax offers 10 percent off local moves booked for the same day. Have your addresses, item list and building rules ready so we can confirm your price quickly.

Yes, ZeroMax Moving and Storage is licensed and insured, with US DOT 3224565, NYS DOT 40574 and MC 1009800. You can check the federal numbers on the FMCSA website. By law, licensed movers include basic liability coverage based on weight, and you can ask about added protection for valuable items when you request your quote.

A standard ZeroMax move includes the crew, the truck, loading, transportation, unloading and placing items in the right rooms. The crew brings blankets, dollies, straps and tools to protect your furniture and the building. Furniture disassembly and reassembly is available on request, and packing, boxes and storage can be added, with everything listed on your written quote.

Yes, ZeroMax has its own climate-controlled, monitored storage facility in Red Hook, Brooklyn. We pick up from your home, wrap and label each item, and deliver everything back anywhere in the five boroughs or Jersey City. NYC storage typically runs $200 to $400 a month for a 10x10 unit, and your written quote reflects the space you actually need.

Yes, ZeroMax moves families and businesses from NYC to other states and across the country under US DOT 3224565 and MC 1009800. Full-service moves for a studio to three-bedroom typically cost about $500 to $3,700 under 250 miles and $2,200 to $7,700 coast to coast. Transit ranges from one or two days nearby to one to three weeks cross-country.

Movers will not transport hazardous or flammable items such as gasoline, propane tanks, paint thinner, aerosols, fireworks, ammunition or cleaning chemicals. Perishable food, plants on long-distance moves and pets also stay off the truck. Keep cash, jewelry, medication, passports and important documents with you, and ask our team for the full list before moving day.